
HelloCash operates on a shared infrastructure model, meaning customers of any partner institution can use any agent or branch in the network. Key partners include:
Lion International Bank
Somali Microfinance Institution (SMFI)
Cooperative Bank of Oromia
Wegagen Bank
Shabelle Bank
How to Use HelloCash
To use HelloCash, a user generally needs to open an account. This can be done by:
Registering via a HelloCash agent or partner bank branch with a valid ID (Kebele/Regional ID, Driver’s License, Passport, etc.).
Self-registration after being invited by an existing user via the app or Telegram.
Once registered, the service can be accessed via the mobile app (available on Google Play and the App Store), USSD shortcode, or web portal. Transactions are typically secured with a PIN.